1. Acceptance & Scope
These Terms cover all NitroFlow sites, CRM features, and the new command-layer software (“Services”). If you use the Services on behalf of an organization, you represent you have authority to bind that organization to these Terms.
2. Description of Services
NitroFlow provides (a) a CRM and marketing platform, and (b) a command-layer workspace that runs standalone or alongside your CRM. Features may change or be discontinued at any time.
3. Registration & Accounts
You must provide accurate information, keep credentials confidential, and update contact details. You are responsible for all activity under your account.
4. License & Acceptable Use
We grant a limited, revocable, non-transferable license to use the Services for your internal business purposes. You may not copy, resell, or reverse engineer the Services; upload malicious code; misuse data; or violate any law or third-party rights.
5. Customer Content & Data Loss Warning
You retain ownership of Customer Content. You grant NitroFlow a license to host, process, transmit, and display that data solely to deliver and improve the Services.
No system of record: The Services are not guaranteed archives. Data may be lost, corrupted, or deleted at any time due to maintenance, bugs, or incidents. Maintain independent backups. NitroFlow is not liable for data loss.
Sensitive data: Do not upload regulated data unless a separate signed agreement permits it.
6. Integrations & CRM Companion Mode
If you connect an external CRM, you authorize NitroFlow to read/write data per your configuration. You remain responsible for permissions within your CRM and for complying with its terms.
7. Fees & Taxes
Fees are defined in your order. Late payments may result in suspension. Fees are exclusive of taxes.
8. Third-Party Services
Links or integrations to third-party services (including Vultr hosting, payment processors, analytics) are provided “as is.” We are not responsible for third-party products.
9. Security, Availability & Incidents
We host infrastructure primarily on Vultr servers and employ administrative, technical, and physical safeguards. However, no platform is perfectly secure. You acknowledge that security incidents, breaches, or outages may occur despite safeguards. If we confirm a breach affecting your data, we will notify you without undue delay and share remediation steps.
10. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” NITROFLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY. WE DO NOT WARRANT THAT DATA WILL BE PRESERVED OR THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NITROFLOW AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICES DURING THAT PERIOD (OR $100 IF NO FEES WERE PAID).
12. Indemnification
You will defend, indemnify, and hold harmless NitroFlow from claims arising out of your Customer Content, your use of the Services, or your violation of these Terms or law.
13. Termination
Either party may terminate for material breach if not cured within 30 days. We may suspend or terminate immediately to protect the Services or comply with law. Upon termination, your license ends and we may delete Customer Content without obligation to provide a copy.
14. Governing Law & Venue
These Terms are governed by the laws of the State of Utah, excluding its conflict-of-law provisions. Disputes will be resolved exclusively in the state or federal courts located in Washington County, Utah.
15. Changes
We may update these Terms by posting a revised version with an updated “Last updated” date. Continued use after the effective date constitutes acceptance.
16. Contact
NitroFlow LLC
1602 W. Chandler Drive
St. George, Utah 84770 USA
info@nitroflow.com
(844) 966-4876